1、Chapter1 Logistics物流物流Chapter1 Logistics物流物流Part1 The definition of Logistics物流的定义物流的定义Part2 7R theory of logistics 物流物流“7R”理论理论Part3 Main activities of logistics system 物流物流系统的主要活动系统的主要活动Summary本章小结本章小结Exercises 习题习题Case Study How a bottle of Coca Cola coke moves to an end consumer?Learning Objecti
2、ve【学习目标】To learn the definition of logistics.To learn the 7R theory of logistics.To learn the activities in logistics system.Key Terms【关键词关键词】logistics物流物流transportation运输运输demand forecasting需求预测需求预测warehousing仓储仓储material handling物料搬运物料搬运information processing信息处理信息处理production planning生产计划生产计划inve
3、ntory management库存管理库存管理Packaging包装包装customer service客户服务客户服务Part1 The definition of Logistics物物流的定义流的定义 Logistics is a term,which originates from both the army and French.According to the French,the Baron of Jomini,who of Swiss origin who had served in Napoleons army before joining the Russians and
4、 who later founded the Military Academy of St.Petersburg,first used the term in the early 19th century.So in a military sense,the term logistics encompasses transport organization,army replenishments and material maintenance.Part2 7R theory of logistics 物流物流“7R”理论理论Logistics is sometimes described a
5、s achieving the seven rights:getting the right thingin the right quantityin the right qualityto the right placeat the right timein the right conditionat the right pricePart3 Main activities of logistics system 物流系统的主要活动物流系统的主要活动 To make a logistics system function,a variety of activities such as pro
6、curement,packaging,transportation,warehousing,inventory control,information processing,customer service must execute together.Summary本章小结本章小结 In this initial part a number of logistics definitions have been introduced.The important elements of logistics have been described,and these will be expanded
7、 in subsequent chapters of the book.Questions for Review 复习题复习题1.What is the logistics?2.What does the term logistics originate from?3.How do you comprehend logistics encompasses much more than just the transport of goods?True or False 判断对错判断对错1.There are a variety of definition about the term logis
8、tics,each have slightly different meaning.2.Logistics involves the flow and storage of goods,services,and related information.3.Logistics managers tend to maximize the number of handling whenever possible.True or False 判断对错判断对错 4.Exchange of information among different companies can result in faster
9、 order placement,quicker delivery,and greater accountability throughout the logistics process.5.Good customer service is to make sure that the right person receive the right product with the right quantity at the right place at the right time in the right condition,even the cost is very high.T T F T
10、 FTopic for Discussion 讨论话题讨论话题 Some people think logistical professionals should get higher salary,do you agree?Chapter2 Supply chain供应链供应链Part1 The definition of supply chain 供应链的定义供应链的定义Part2 Vendor-Managed Inventory(VMI)供应商管理供应商管理库存库存Part3 Supply chain management 供应链管理供应链管理Summary 本章小结本章小结Exerci
11、ses 习题习题Chapter2 Supply chain供应链供应链Case Study Beer Game啤酒游戏啤酒游戏Learning Objective【学习目标学习目标】To learn the definition of supply chain.To learn the definition of Vendor-Managed Inventory(VMI).To learn the terms in supply chain management.Key Terms【关键词关键词】supply chain management 供应链管理供应链管理raw material 原材
12、料原材料finished product 成品成品 material flow 物料流物料流 upstream and downstream 上游和下游上游和下游 information flow 信信息息流流 Part1 The definition of supply chain 供应链的定义供应链的定义Part2 Vendor-Managed Inventory(VMI)供应商管理库存供应商管理库存 Vendor-Managed Inventory(VMI)is a means of optimizing Supply Chain performance in which the man
13、ufacturer is responsible for maintaining the distributors inventory levels.The manufacturer has access to the distributors inventory data and is responsible for generating purchase orders.Part3 Supply chain management 供应链管理供应链管理 Supply chain management can be defined as the systemic,strategic coordi
14、nation of the traditional business functions and the tactics across these business functions within a particular company and across businesses in the supply chain,for the purposes of improving the long-term performance of the individual companies and the supply chain as a whole.Summary 本章小结本章小结 The
15、chapter focuses on the concept of supply chain and supply chain management.Supply chain consists of firms collaborating to serve the needs of end-customers.Supply chain consists of firms collaborating to take advantage of strategic position and to improve operating efficiency.Questions for Review 复习
16、题复习题 1.What is the supply chain?2.What is VMI?3.How do you comprehend the significance of supply chain management?True or False 判断对错判断对错 1.Supply chain consists of firms collaborating take advantage of strategic position and to improve operating efficiency.2.Supply chain would begin with the actual
17、raw materials and end with the finished product that is delivered to the end user or final customer.3.Under VMI,the retailer generates the order,not the vendor.True or False 判断对错判断对错 4.Suppliers deliver these products to the firm are referred to as outbound logistics.5.Supply chain operations require managerial processes that span functional areas within individual firms and link trading partners and customers across organization boundaries.T T F FT