1、Company Confidential and Proprietary 個人化企業入口網站與容管理應用個人化企業入口網站與容管理應用 Walter Chang 張文明張文明 品技術顧問品技術顧問 美商宏道資訊美商宏道資訊 BroadVision Walter.ChangBroadV 1 Company Confidential and Proprietary BroadVision Today Company Profile 1,200 customers in 140 countries, TSMC, UMC, Epson, UX, NTUH ChinaTrust, Jardine Fle
2、ming, Yuanta, SinoPac 1,300 employees Worldwide operations, APJ HQ in Taipei 35th largest software company in the world #1 market share for e-commerce applications IDC July, 2000 IDC June, 2001 2 Company Confidential and Proprietary Customers Business Partners Employees Maximizing revenue Reducing c
3、osts Unifying processes Self-service Institutionalizing knowledge Satisfaction Trust Retention Life-time value Profitability Loyalty Productivity Through Enterprise Self-Service e Delivering the Value of 3 Company Confidential and Proprietary BACK OFFICE ERP SCMDW CRM E C P E P C E Unifies and exten
4、ds an enterprises applications, information, and business processes across the web and wireless devicesto effectively serve its employees, partners, and customers in a personalized and collaborative way. Enterprise Self-Service Through Enterprise Portal 4 Company Confidential and Proprietary EKP Ent
5、erprise 5.5) Publish once Siebel Support Oracle HR Customers DB Oracle Project Acct. Partners DB Broadbase Analytics n Partner Portal n Customer Portaln Employee Portal BroadVision Case Study - Empowering ESS through Enterprise Portal 8 Company Confidential and Proprietary BroadVision & The State of
6、 California 9 Company Confidential and Proprietary Other Applications, Application Servers, & Data BroadVision One-To-One Enterprise & Tools BroadVision Content Solutions BroadVision InfoExchange Portal BroadVision Applications BroadVision Enterprise Self-Service Solutions 10 Company Confidential an
7、d Proprietary Single sign-on integration Common look and feel System administration Content management Collaboration Knowledge management User management integration Unify Configurable home page Navigation filters Channels Programs Observation logging Profile/community management Entitlement managem
8、ent Rules/matching engine Analytics Search Alerts/event notification Personalize Portlets Cache management Security & access control Process management/integration Back & front office integration Enterprise data integration Touch point integration - web, wireless, POS, etc. Extend BroadVision Enterp
9、rise Self-Service Core Components 11 Company Confidential and Proprietary Open Standards High Availability Scalable Architecture Enterprise Application Integration Wireless Application Architecture Patented Personalization Core Capabilities BroadVision One-To-One Enterprise Products Customizable Con
10、tent/Options Cross Sell/Up Sell GUI-Based Rules Wizard One-To-One Targeting Role-based Personalization BroadVision Command Center BroadVision One-To-One Enterprise & Tools 12 Company Confidential and Proprietary Design Business Processes Manage Content Versions Categorize Content Access Version Hist
11、ory Manage Workflow Capture Snapshot Deploy Content Core Capabilities BroadVision One-To-One Publishing Products BroadVision Publishing Center BroadVision Instant Publisher Create, Manage, and Publish Content to the Web Publish with Approval Workflow Access Control and User Authentication Customize
12、Content Management Applications with Java Server pages BroadVision Content Solutions 13 Company Confidential and Proprietary BroadVision One-to-One Publishing - Cover Entire Content Cycle 2 1 3 4 5 Manage/ Review Repository Assemble Personalize Deliver Distribute One-to-One Enterprise Deploy Adapter n Publishing Design n DTD Designer HTML Forms Create New Content Val