(教师招聘教育学心理学试题及答案共六份试卷)[1].doc
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1、t stage is to be able to measure how important each of the specific aspects are for a particular client or consultancy assignment. It is also important to be able to measure your personal ability against the needs of a client or assignment. This could be a self assessment or one by a colleague or ev
2、en a client that you know well. On the following pages there is a self assessment tool that matches the behaviours outlined above.Section 11 Change Management CONFIDENTIALIMPORTANCEABILITYLOWHIGHLOWHIGH1.Identifies the real needs of existing and potential clients012345678901234567892.Inspires confid
3、ence in his/her ability as a consultant3.Secures the clients explicit agreement to a proposed assignment and the associated resource/financial implications for the organisation4.Uses a structured approach to questioning5.Suggests, if appropriate, techniques for the client to use in problem-solving a
4、nd determining their own priorities and choices6.Establishes a broad range of benchmarks; internal, external, activity and output7.Establishes and reviews their own work priorities8.Designs and facilitates effective workshops9.Demonstrates dedication to providing effective support to clients10.Shows
5、 awareness of his/her strengths, weaknesses and preferences as a consultant11.Encourages others to think and solve problems for themselves12.Reviews his/her own performance, both formally and informally, as an everyday occurrence13.Coaches client on his/her behaviour and decisions and their impact o
6、n the planned change14.Draws on a range of information from a network outside the organisation to encourage new perspectives on current activity15.Converts findings into a list of key issues and priorities16.Demonstrates the use of a structured consulting process or methodology17.Buys, or influences
7、 the purchase of, (other) consulting support (internal consultants only)18.Initiates opportunities to become visible to target clients19.Regularly initiates appropriate contact with existing and target clients20.Communicates ideas and information clearly in writing21.Listens actively, demonstrating
8、interest and comprehension22.Behaves in ways which lead others trust and respect him/her23.Keeps up to date with developments in their own area of professional specialism24.Initiates opportunities for evaluation with the client25.Takes appropriate action to minimise the negative impact of the data-g
9、athering process on the organisation26.Talks regularly with senior managers about significant business issues27.Defines and agrees measurable business and personal benefits of the proposed work28.Documents agreed actions and responsibilities29.Uses a range of appropriate techniques for enabling clie
10、nts to generate new ideas30.Knows when to act as a facilitator and when to direct the clients. or a groups thinking31.Makes choices driven by strategic needs of the business32.Modifies own behavioural style appropriately in different contexts and reflect the needs of other individuals or a group33.D
11、efines and agrees critical success factors associated with the proposed work34.Uses stakeholder analysis to establish the impact of change on critical stakeholders and targets for their activity and commitment35.Challenges potentially ineffective solutions without damaging significant relationships3
12、6.Demonstrates a clear understanding of the role of consulting in the organisation37.Draws from a range of techniques in order to select the most appropriate for converting data into findings which can be fed back to the client38.Builds ownership of the vision with the client and critical stakeholde
13、rs39.Agrees and documents objectives with the client; reviews regularly with the client40.Demonstrates a high level of commitment to self development41.Communicates ideas and information clearly in speech42.Intervenes effectively in group dynamics through the use of questions, observations, silence
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