《国际医学会议交际英语》课件Unit 16.pptx
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1、Unit 16 Telephone EtiquetteCommon Telephone MannersIIIReflections and PracticeV2After completing this section,you will be able tounderstand the common manners,epically verbal etiquette rules for telephone communication 3Part ICommon Telephone Manners4Common Telephone MannersWe normally turn to the m
2、ost traditional way of telephone for conference preparation or its proceeding when the matter is emergent or it requires more direct and instant interactions.Mostly telephone communication happens between the conference organizers and the guests.Nowadays online applications such as WeChat,Skype or F
3、acetime also suffice our needs of talking with others.5Common Telephone Manners1.Clearly identify yourself at the beginning of the call2.Wait for your turn to speak3.Get prepared before placing a call6Common Telephone Manners4.Stay focused,especially for online communication5.Have a closure when end
4、ing the call7Part IIReflections and Practice 8Reflections and Practice 1.Group work.Form a group of four to five,and discuss the following questions.1)What behaviors are considered rude or unprofessional for a telephone conversation?2)Are there any new manners we should pay attention to for new form
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